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WhatsApp Business 2018: How to Install the APK File on Your Device


WhatsApp Business 2018 APK Download: A Guide for Small Businesses




If you are a small business owner looking for a way to connect with your customers on the most popular messaging app in the world, you might want to consider using WhatsApp Business. WhatsApp Business is a free app that allows you to create a professional business profile, showcase your products and services, and automate, sort, and respond to customer messages. In this article, we will show you how to download and install WhatsApp Business 2018 APK, and how to use it to transform your customer experience.




whatsapp business 2018 apk download



What is WhatsApp Business and how is it different from WhatsApp?




WhatsApp Business is a version of WhatsApp that is designed specifically for businesses. It is built on top of WhatsApp Messenger and includes all the features that you rely on, such as multimedia, free calls, free international messaging, group chat, offline messages, and much more. However, WhatsApp Business also has some additional features that make it more suitable for commercial purposes. Here are some of the main differences between WhatsApp and WhatsApp Business:


  • WhatsApp Business allows you to create a verified and more complete business profile that includes your business name, logo, address, website, business hours, business category, and a catalog of your products and services.



  • WhatsApp Business enables you to use both the app and the web version simultaneously on different devices. You can also link your landline number to your WhatsApp Business account.



  • WhatsApp Business lets you use labels to organize your chats and contacts. You can also use quick replies to send predefined messages, greeting messages to introduce your business, and away messages to let your customers know when you are not available.



  • WhatsApp Business gives you access to messaging statistics that show you how many messages were sent, delivered, read, and received.



  • WhatsApp Business allows you to send feature-rich messages that include files, images, videos, audio, location, contacts, documents, and links. You can also send interactive messages that include buttons for calls to action or replies.



How to download and install WhatsApp Business 2018 APK




If you want to use WhatsApp Business on your Android device, you can download it from the Google Play Store. However, if you want to use an older version of the app or if you have a device that does not support Google Play Services, you can download the WhatsApp Business 2018 APK file from a trusted source. Here are the steps to download and install WhatsApp Business 2018 APK:


  • Go to the website where you can download the WhatsApp Business 2018 APK file. Make sure it is a safe and reliable source.



  • Tap on the download button or link and wait for the file to be downloaded on your device.



  • Once the file is downloaded, go to your device settings and enable the option to install apps from unknown sources. This will allow you to install apps that are not from the Google Play Store.



  • Locate the downloaded file in your device storage and tap on it to start the installation process.



  • Follow the instructions on the screen and accept the permissions required by the app.



  • After the installation is complete, open the app and verify your business phone number. You can also restore your chat history from a backup if you have one.



  • Set up your business name and build your profile by adding your business information and catalog.



How to use WhatsApp Business to communicate with your customers




Now that you have installed WhatsApp Business on your device, you can start using it to communicate with your customers. Here are some tips on how to use WhatsApp Business effectively:


Create a business profile and a catalog




The first thing you should do is create a business profile that reflects your brand identity and provides useful information about your business to your customers. You can add your business name, logo, address, website, business hours, business category, and a short description of what you do. You can also create a catalog of your products and services that showcases your offerings with images, prices, and descriptions. To create or edit your business profile and catalog, go to Settings > Business Tools > Business Profile or Catalog.


Use labels, quick replies, and automated messages




One of the advantages of WhatsApp Business is that it allows you to organize and manage your chats and contacts with labels. You can use labels to categorize your customers by their status, such as new customer, pending payment, order complete, etc. You can also use labels to filter your chats and contacts by color or name. To create or edit labels, go to Settings > Business Tools > Labels.


Another feature that WhatsApp Business offers is quick replies. Quick replies are predefined messages that you can use to answer common questions or requests from your customers. You can create and save quick replies with keywords and shortcuts, and use them by typing "/" followed by the keyword in the chat. For example, you can create a quick reply for "thank you" with the keyword "thanks" and the shortcut "/thanks". To create or edit quick replies, go to Settings > Business Tools > Quick Replies.


Finally, WhatsApp Business also enables you to set up automated messages that are sent to your customers when certain conditions are met. You can use greeting messages to introduce your business to new customers who message you for the first time or after 14 days of inactivity. You can also use away messages to let your customers know when you are not available or when you will reply. To create or edit automated messages, go to Settings > Business Tools > Greeting Message or Away Message.


Send media-rich and interactive messages




WhatsApp Business allows you to send more than just text messages to your customers. You can also send media-rich messages that include files, images, videos, audio, location, contacts, documents, and links. These types of messages can help you showcase your products and services, share testimonials and reviews, provide instructions and directions, and more. To send media-rich messages, tap on the attachment icon in the chat and select the type of media you want to send.


Besides media-rich messages, WhatsApp Business also lets you send interactive messages that include buttons for calls to action or replies. These buttons can help you drive engagement, increase conversions, and collect feedback from your customers. For example, you can send a message with a button that says "Buy Now" or "Book Now" to direct your customers to your website or payment page. You can also send a message with a button that says "Yes" or "No" to ask for confirmation or opinion from your customers. To send interactive messages, you need to use the WhatsApp Business API or a third-party service provider.


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Conclusion and FAQs




Conclusion




WhatsApp Business is a powerful tool that can help you grow your small business and improve your customer satisfaction. By downloading and installing WhatsApp Business 2018 APK on your Android device, you can access all the features that WhatsApp Business has to offer. You can create a professional business profile and a catalog of your products and services. You can use labels, quick replies, and automated messages to organize and manage your chats and contacts. You can also send media-rich and interactive messages to communicate with your customers effectively. If you want to take your business communication to the next level, download WhatsApp Business 2018 APK today!


FAQs




  • Q: Is WhatsApp Business free?



  • A: Yes, WhatsApp Business is free to download and use for small businesses. However, if you want to use the WhatsApp Business API or a third-party service provider for sending interactive messages or integrating with other platforms, you may need to pay a fee.



  • Q: Can I use both WhatsApp and WhatsApp Business on the same device?



  • A: Yes, you can use both WhatsApp and WhatsApp Business on the same device as long as they are registered with different phone numbers.



  • Q: How can I backup my WhatsApp Business chats?



  • A: You can backup your WhatsApp Business chats using Google Drive or local storage. To backup using Google Drive, go to Settings > Chats > Chat Backup and tap on Back Up. To backup using local storage, go to Settings > Chats > Chat Backup and tap on Back Up To Google Drive > Never.



  • Q: How can I restore my WhatsApp Business chats?



  • A: You can restore your WhatsApp Business chats from a backup when you reinstall the app on your device. You will be prompted to restore your chats from Google Drive or local storage after you verify your phone number. Make sure you use the same Google account and phone number that you used to create the backup.



  • Q: How can I delete my WhatsApp Business account?



  • A: You can delete your WhatsApp Business account by going to Settings > Account > Delete My Account. This will erase your business profile, catalog, chat history, and contacts from WhatsApp Business. You will also be removed from all your WhatsApp groups and your backup will be deleted.





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